Embed an element from a survey report into your own website or intranet using an iFrame.
Help Center
Finding a report element ID
Sometimes our support staff may ask you for the ID of a report element. Report element IDs are also used extensively in the CheckMarket Scripting Language (CSL).
Page breaks in PDF report
This article explains how to add page breaks and manage the number of open answers shown in a PDF report.
How to read a Key Driver Analysis?
A key driver analysis examines the relationships between potential drivers and behavior such as the likelihood of a recommendation or satisfaction.
Passing operational data to a survey
It is crucial to pass operational data to your survey and then combine it with experience data you gather in the survey to create insightful reports and dashboards.
Minimum number of respondents for reports
In HR surveys, it is important to assure anonymity. This can be done by setting a minimum number of respondents required to show results. This prevents viewers of reports being able to filter too far and being able to see individual answers.
Element Type: Map
Where are your survey respondents located? Our report element ‘Map’ lets you explore and visualize the locations of your respondents on a map.
CSL – Report Variables
Variables available in the ReportBuilder from the CheckMarket Scripting Language (CSL). Use them to add dynamic content to your reports.
Clear a report’s cache
Clear a report’s cache to show the most recent data.
Survey report filter bar
The filter bar lets viewers of reports, quickly and easily filter based on preset criteria. The data and the other filters are updated in real time!
What’s the difference between ‘show labels’ and ‘show values’ in the raw data in Excel?
How must your answer options be presented in the raw data in Excel? Labels show actual answer options. Values depend on the answer option order.
Show open answers in the respondents overview
You can show open answers in the respondents overview and thus easily identify your respondents, also when you’re not working with contacts.
What is the distribution report?
The distribution report provides in-depth information on your respondents, such as their location, device used, referral link, … and much much more.
Consult your survey results in real-time
Once your survey is launched and respondents start to fill it out you can consult your results in real-time from within your account.
How to post survey feedback to Slack
Use our notifications to automatically post survey feedback and results to Slack. CheckMarket has a built-in integration with Slack so it’s as easy as pie!
Create a Zendesk ticket based on a survey response
Using the CheckMarket notifications you can automatically create a Zendesk ticket based on a survey response so your support team can take immediate action.
Downloading your results
While your respondents are filling out your survey, you can already download your results in several reports types and file formats, e.g. Excel, SPSS, etc.
Using the respondents overview
The respondents overview provides information on your survey respondents, such as their completion level, time needed to complete your survey, etc.
Individual respondent reports
There are two types of respondent reports available in CheckMarket: the report with metadata, and the report without metadata.
Using the distribution report
The Distribution report gives a quick and visual overview of the global response rates for your survey. Add breakouts to see the response rates by all available operational data.
Delete responses from a survey
Use the respondent overview or the contact overview to delete responses from a survey, both from non-contacts and contacts.
Element type: Timeline
Use a timeline to track an aggregate value over time, such as the average satisfaction, NPS, respondent count, etc. grouped by a selected period (day, month, quarter, year).
Downloading open answers
You can view all open answers per question in a report or download them all at once via the raw data in Excel or SPSS.
Respondents and dropouts per page
On the distribution report you will find the chart with the number of respondents and dropouts per page right underneath the general survey stats.
Tooltips, popovers and modal windows
Use tooltips, popovers and modals windows to clarify certain words or show additional information in context in your survey and reports.
Viewing files from survey upload question
When your respondents have uploaded files in a survey, there are two ways to view these files in the CheckMarket tool: in the reports or via an excel file.
Edit survey responses
You can edit survey responses of both contacts and non-contacts. Make sure you have the respondent’s permission and respect the ICC/Esomar code.
Survey overview chart
The survey overview chart shows you a timeline with the amount of emails sent and responses collected for each day your survey was live.