Help Center

The maximum length of a text message is 160 characters as long as you use standard 7 bit characters. Once you use a character that is not in the 7 bit encoding list, your maximum number of characters in a text message drops to 70. When you write your message in the CheckMarket Survey tool

You can easily launch your survey by following a few simple steps. It’s also important to doublecheck a few items before launching the survey.

You can easily conduct a survey by telephone via CheckMarket. Use a generic URL or import your target group and use all data in your reports.

The contact history gives an overview of all surveys a particular contact was invited for. If they responded you can access the contact report from here.

You can embed the NPS question directly in a survey email invitation. The selected score will automatically be registered as a survey response.

There are two types of respondent reports available in CheckMarket: the report with metadata, and the report without metadata.

Here are a list of CheckMarket domains used in surveys. Make sure all of them are reachable if your respondents have limited internet access.

You can invite people more than once for the same survey when you import them as separate contacts. This way our tool treats them as separate instances.

Using the social media share buttons in the CheckMarket survey tool it is very easy to ask respondents to invite their friends to fill out your survey.

When your survey is already launched and its start date is in the future (status is “launched”), you can still change this date afterwards.

Send an example of the email invitation to yourself or a colleague or preview it in your browser before sending the invitation to your contacts.

It is possible to import additional fields to existing contacts or to change already imported contact fields, even when your survey is live or closed.

You can change your custom fields names on survey level so that their contents are clear to everyone with access to this survey or the reports.

The channel ‘Kiosk’ is mainly used when you want to ask visitors of an event, exhibition, concert, open house, etc. to fill out your survey.

Using CheckMarket you can easily share your survey invitation either with your LinkedIn connections or publicly without having to leave the tool.

Via Facebook you can post your survey invitation to your personal timeline or you can make use of their adverts campaigns to reach a specific target group.

Using CheckMarket you can easily tweet your survey short URL to all of your followers directly from within the tool.

You can embed your survey right into your website. This isn’t just a link to the survey, but the actual survey questions on your website page.

Resetting contacts makes it possible for those contacts to fill out the survey again using the same link that they have received before.

You can generate unique hyperlinks per respondent and link survey answers to the respondents. You can also monitor who has already filled out your survey.

When you send survey invitations, you can set up email batches so your invitations are sent out spread out over time. This is also called drip surveys.

When you send a large number of survey invitations to the same domain you do not want them marked as spam. You can avoid this in several ways.

A soft launch means you gradually send out email invitations for a survey so that any teething issues can be addressed before the entire panel is invited.

When using email as a distribution option for your survey, you can choose to send your invitations with your own email client.

Add an extra layer of security to your survey by adding a password. The tool can generate the sign-in codesor you can decide the passwords yourself.

When using contacts, each contact will receive a personalized survey URL. If a contact loses their personal survey link you can easily retrieve it.

Adding an expiration date to survey contacts comes in handy for long-running or continuous surveys. After this date they can’t access the survey anymore.

You can set an invitation date for your survey so your contacts receive the invitation at a certain date and time decided by you.