It’s fast and easy to create a survey with the CheckMarket tool. Start from scratch or select one of the many templates we offer for free with your account.
Help Center
Add questions to your survey
Add questions to your survey just by clicking on one of CheckMarket’s 19 question types. Once created, questions can be edited again quickly as well.
How to edit questions
This article explains in detail how to edit questions in the CheckMarket Online Survey Tool. We promise, it’s as easy as abc.
Testing your survey
Before launching your survey it is paramount that you test it. You can test the entire survey, test a few pages or pretend to be one of your contacts.
Create a Zendesk ticket based on a survey response
Using the CheckMarket notifications you can automatically create a Zendesk ticket based on a survey response so your support team can take immediate action.
Survey quotas
CheckMarket’s survey quotas enable you to set sample sizes for different groups and then automatically screen out new respondents once full.
Multilingual survey best practices
Even though creating multilingual surveys in CheckMarket speaks for itself, here are some multilingual survey best practices to make your work even easier.
How to include links to other survey languages in your invitation
If you don’t know a contact’s mother tongue, include the links to other survey languages in your invitation. Their language code will update automatically.
Show introduction on a separate page
The introduction text of a survey is shown on the same page as the first question. You can show the introduction on a separate page via the survey settings.
Switch between languages in your survey
You can create surveys in multiple languages using the CheckMarket tool. This article describes 2 different ways to switch between languages in your survey.
Set up the “Create contact” notification
Using our create contact notification you can completely automate your workflow and create a new contact each time a certain response was provided.
Textual changes in a live survey
You can make textual changes to your questions and answer options – also in a live survey – by using a little trick we call ‘Inline editing’.
7 tips for long surveys
Learn how to save lots of time when you are working on long surveys. Here are some tips to work faster that we have garndered from our own experience.
Add links to files to a survey
You can easily add links to files to your survey and/or your invitations. These files can be in any kind of format such as Excel, Word, PDF, etc.
Download or print your survey for internal review
You can download your survey questions, including any logic and additional options you added, in different file formats. You can also print this overview.
Showing or hiding the ‘Back’ button in your survey
Using the ‘Back’ button your respondents can go back to an earlier survey page without losing their earlier responses. You can turn it off if necessary.
Applying themes to surveys
You can manually change your survey’s appearance and afterwards save this design as a theme so you can re-use it later for other survey projects.
Customizing the appearance of your surveys
In order to optimally set up your survey’s appearance, it is important to know which settings in the appearance menu change which part of your survey.
Add headers to your survey
You can easily add headers to specific sections in your survey using the question type Text / Media.
Tooltips, popovers and modal windows
Use tooltips, popovers and modals windows to clarify certain words or show additional information in context in your survey and reports.
Turn question numbering on or off
You can choose to show question numbers to your survey respondents or not. By default the numbering is turned off.
Embed a video in your survey
You can easily embed a video in your survey by copying the video URL from youTube (or another site) and following the other simple steps in this article.
Use querystring parameters to prefill survey questions
Using querystring parameters, you can automatically prefill (hidden) survey questions. This enables you to add tracking codes or other identifiers to your survey without asking the respondent.
Copy a survey
You can easily copy previously created surveys so you can re-use them for other projects. All surveys can be copied regardless of their status.
Use images as answer choices
You can use an image as a response option in your survey. Respondents click on the image to select it.
Pause a survey
Respondents can pause your survey and resume it later on. They will automatically be brought back to the last page they filled out.
Build a dashboard
You can create custom dashboards by using the embed function in our reports. It works just like embedding a YouTube video.
Surveys compatible with a mobile device
All of the surveys you create with the CheckMarket tool are suited for a mobile device such as a smartphone or tablet because they have responsive design.