Help Center

Import contacts from a file to a survey and then send automatic invitations via email or SMS. Include metadata which you can use in your survey and analysis.

The maximum length of a text message is 160 characters as long as you use standard 7 bit characters. Once you use a character that is not in the 7 bit encoding list, your maximum number of characters in a text message drops to 70. When you write your message in the CheckMarket Survey tool

Resetting contacts makes it possible for those contacts to fill out the survey again using the same link that they have received before.

You can generate unique hyperlinks per respondent and link survey answers to the respondents. You can also monitor who has already filled out your survey.

When using contacts, each contact will receive a personalized survey URL. If a contact loses their personal survey link you can easily retrieve it.

Adding an expiration date to survey contacts comes in handy for long-running or continuous surveys. After this date they can’t access the survey anymore.

You can set an invitation date for your survey so your contacts receive the invitation at a certain date and time decided by you.

You can send survey invitations via text message using the CheckMarket Survey Tool. Import a contact’s mobile phone number instead of their email address.

You can send two different types of reminders for your survey. Each type is sent at a different time that you can decide yourself.

Contacts can be unsubscribed from CheckMarket surveys in two ways: via the opt out link in the e-mails or you unsubscribe them yourself via your account.

You can review the contacts’ statuses for your survey. At a glance you will be able to see, for example, who has already responded and who hasn’t.

Depending on your distribution channel your respondents may be able to fill out your survey more than once. This article provides an overview.