Happy clients
CheckMarket has thousands of clients. From the shop around the corner to some of the largest corporations. In our latest customer satisfaction survey 91,3% of our customers said they are satisfied about CheckMarket and 9 out of 10 would certainly recommend us to colleagues or friends.
Superb tool & company: Easy to use, interactive data analysis, fully multilingual, pay-as-you-use, responsive (and free!) phone and email support.
CheckMarket is a solid survey platform and the team has provided us with recommendations to help us structure our surveys to gain insightful information and better understand our customers.
The CheckMarket system is easy to use and I love how easy it is to update translated versions of surveys. We provide surveys in 15 different languages and what used to take us months to update, now only takes a couple days or less.
No nonsense efficient approach.
I would like to thank CheckMarket for producing the most stable and functional software I have ever used. Your speed to support and advise the City of Ottawa on any issue, has been phenomenal. Thank you so much!
The long cooperation made it easy to talk about our needs. The flexibility on changes is huge: something we might not get with other survey companies. The knowledge of our organisation improves the communication. The solutions offered for the problems/issues we run into and the new ways of working to streamline the communication are highly appreciated.
CheckMarket is great for international surveys with multiple languages. Creating surveys is very easy, and there are lots of neat tricks to save time, especially on long, content-based surveys.
The tool is extremely user friendly. Answers to questions are found easily in the knowledge base or provided by the support team via email almost instantly.
The support team always provides me with a comprehensive and speedy service. They have helped me a number of times with surveys I’ve created from simple queries to custom programming. My thanks to them for this wonderful service!
It is easy to use, and you can shape your survey in every way you want to.
We highly appreciate the user friendliness of the system as such and the quick and professional response to requests for change or other questions, including a cost and time estimation. CheckMarket is very well organized and provides a reliable customer service.
It is the best such tool that I used until now. I love the flexibility regarding the creation of the survey. The short link and multiple ways of distributing and the simple and atractive designs are also a plus. I think the design is really important for the respondents to fill out the surveys and to trust the sender.
Expertise and availability.
I am very satisfied with the site and the survey creation. The support (via phone, e-mail, Asana etc) is also very effective. In most cases I get quick reactions and professional support.
Excellent realtime dashboard and great tagging possibilities. Tagging the answers in the dashboard is really easy to use and generates insights quickly!
Using Checkmarket to design surveys is more than easy. This tool is extremely instinctive and very complete. You think it is not suited for doing something you would like to do? You are certainly wrong! Just ask the customer service team: always ready to help, answering all questions and developing tailor-made features. And with an amazing efficacy. Thank you Checkmarket for making my day-to-day tasks easier.
It’s always a pleasure to work with CheckMarket. The flexibility and service of the people, the competitive price/quality ratio and the high quality of the automated direct reporting tool are all reasons why we love working with CheckMarket.
Survey tool with lots of options and helpful support. We use CheckMarket for various surveys, from very simple to longer and more complicated. The tool is very easy to use and results are easy to analyse. CheckMarket enables us to do more research in less time.
Simple, very effective tool, does what it is supposed to do.
Thank you for your prompt help. I have been in the business world for decades and have never seen a company being so responsive.
Thank you so very much for adding that functionality, and adding it so quickly. I wish the support I receive from other suppliers/vendors was half as impressive as the support I receive from CheckMarket! Your team is amazing.
Of all the products I have evaluated, this is by far the most impressive. It’s highly customizable, flexible, powerful and fairly priced for our needs (per screening as opposed to per user). Thanks for your assistance.
I highly appreciate all the professional help we get from the CheckMarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continuously use.
We already have this practice in our clinic since March 1 before our shift.
Of all the products I have evaluated, this is by far the most impressive. It’s highly customizable, flexible, powerful and fairly priced for our needs (per screening as opposed to per user). Thanks for your assistance.
CheckMarket has been a complete game changer for our service. Since March 18th, our staff have completed pre-shift screening over 28K times using the COVID-19 screening tool. The vast majority (~85%) of staff are using their mobile phones to complete the screening, thus reducing contact with high touch surfaces like a kiosk keyboard. Real time notifications of failed screenings and dashboards for each business unit have made CheckMarket invaluable to ensuring the health & safety of our staff, patients, and community partners. The CheckMarket support team has been outstanding. As our screening tool has evolved with changing guidelines and BI needs, they have been exceptionally responsive to support tickets often providing real time assistance late into the night. I can’t say enough about how great CheckMarket has been. Thank you!
Write your own CheckMarket review
At CheckMarket we love surveys and we are convinced many more people could benefit from our software. But to do that, we are going to need your help! If you are a CheckMarket client, we would like to invite you to write a short review (two sentences, that’s it), in which you talk about your personal CheckMarket user experience. You would be doing us and our future clients a huge favor!
Click here to submit your review. (Afterwards, you will receive an email from Capterra, asking you to confirm your email address)